Lunar New Year CS & Deposits/Withdrawals Holiday Arrangement Notice
in 2023-01-18

Happy New Year and best wishes for all of our customers and ambassador during the Year of the Rabbit. Due to the Lunar New Year holiday from January 21st to January 25th, please note the following arrangements:

1) Trading Platform: 

The trading hours for spot gold and silver will not be affected during the New Year period.

2) Account Opening Applications: 

Applications submitted between January 20th and January 25th will be processed on January 26th.

3) Deposits / Withdrawals: 

Due to the bank holiday, there will be the following arrangements for deposits and withdrawals:

Deposits: All transfers and remittances received between January 21st and January 25th will be processed on January 26th. Please send relevant slips to our customer service email:

Withdrawals: Withdrawals submitted after 12 PM on January 20th and before January 26th will be processed on January 26th.

4) Online Customer Service: 

All customer service inquiries will be suspended at 3 PM on January 20th and will resume on January 26th. For urgent trading issue, please contact our dealing room via email:

     Once again, we wish you all a prosperous new year!

First Asia Merchants Bullion Limited