Holiday Notice

Wishing you a prosperous New Year! During the Lunar New Year period, there will be adjustments to trading, customer service, and deposit/withdrawal procedures:

 Precious Metal Contracts: Trading hours for all precious metal contracts will remain normal.

Customer Service: Services such as inquiries, account opening, and IB services will be suspended from February 16th, 12:00 PM until February 20th. Normal processing will resume on Monday, February 23rd. For urgent trading-related issues, please email dealingroom@firstbullion.com.

Withdrawal Requests: All withdrawal requests submitted after 12:00 PM on February 16th will be processed on February 23rd.

Deposit Requests: From February 16th to February 20th, Fast Payment System (FPS) deposits will continue as usual. After a successful transfer, clients can send their FPS confirmation to dealingroom@firstbullion.com. Other deposit requests, including internal transfers, will be processed starting February 3rd.

Finally, we wish everyone a joyful New Year and good fortune in the Year of the Horse!